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Card payments are partly degradedStarted 13:41 · Updated 14:32 UK time

Current status

  • WebsiteOperational
    100% uptime
  • Mobile appOperational
    100% uptime
  • Card paymentsDegraded
    99.82% uptime
  • Bank transfersOperational
    100% uptime
  • Email receiptsOperational
    100% uptime
  • APIOperational
    99.95% uptime

No issues Partial outage30 days ago → today

Incident updates

  1. Monitoring

    A fix has been deployed. Card payments are working again and we are watching closely.

  2. Identified

    The issue is with one of our payment partners. We are switching traffic to a backup route.

  3. Investigating

    Some customers are seeing errors when paying by card. Other payment methods are not affected.

Past incidents: View history · RSS feed